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About Worqrs

The most common questions from teams evaluating Worqrs.

What is Worqrs?

Worqrs is a modern workforce management platform built for small and growing teams. It helps you manage employees, time off, scheduling, approvals, and HR workflows without bloated enterprise software.

Who is Worqrs for?

Worqrs is designed for companies that want clarity, speed, and flexibility without being forced into expensive bundles or payroll lock-in.

Does Worqrs include payroll?

No. Worqrs focuses on HR and workforce management. You can continue using your preferred payroll provider.

Is Worqrs secure?

Yes. Worqrs uses role-based permissions, modern security practices, and limited access controls to protect your data.

How does support work?

Worqrs is built to be self-service first, with in-app help for most questions. When needed, support is available for technical issues.

Product Help

Learn how Worqrs works before you sign up.

How does Worqrs protect customer data?

Where is Worqrs hosted?

Is data encrypted in Worqrs?

How is customer data separated between companies?

Who can access data inside a company?

Does Worqrs back up data?

How does Worqrs monitor security and availability?

Is Worqrs SOC 2 or HIPAA compliant?

Who owns the data stored in Worqrs?

How does Worqrs approach security overall?

Welcome to Worqrs

What Worqrs is, what it is not, and how to get value fast.

What You Must Set Up First

The required setup steps before using Worqrs.

Initial Company Setup Checklist

Everything required to get your company live in Worqrs.

Adding Employees

How to add employees individually or via CSV.

Understanding PTO Policies

How PTO accruals and requests work.

Creating a Company Account

How a new company workspace is created in Worqrs.

Employee Lifecycle Overview

How employees move through Worqrs from creation to deactivation.

Time & Attendance Overview

How time tracking works in Worqrs.

Scheduling Overview

How scheduling works in Worqrs.

Why PTO Requests Are Disabled

Common reasons employees cannot request time off.

Understanding Tenants and Users

How companies, users, and data separation work.

How Roles Work in Worqrs

Understanding Admin, Manager, and Employee access.

First Admin Login Overview

What admins see and should do on first login.

Available Reports

What data you can export from Worqrs.

Navigating the Dashboard

How to understand the main dashboard layout.

Switching Between Roles

How role-based views affect what you see.

What is Worqrs?

An overview of what Worqrs does and who it’s for.

When to contact support

Understand when to escalate beyond self-service.

How time off works in Worqrs

An overview of time off tracking and policies in Worqrs.

What is Worqrs?

An overview of what Worqrs is and what it helps you manage.

Inviting Employees by Email

How employee invitations work and what happens after sending.

Clocking In and Out

How employees record work time.

Creating Tasks

How tasks are assigned and tracked.

Uploading Company Documents

How to add documents for employees.

Creating Performance Reviews

How reviews are created and assigned.

How Notifications Work

Understanding system and admin notifications.

Understanding Billing in Worqrs

How subscriptions and employee counts work.

Exporting Data from Worqrs

How CSV exports work.

Workspace Settings Overview

Core configuration options.

Logging Out and Session Timeouts

How sessions work and when you are logged out.

How Role-Based Access Works

How permissions are enforced throughout Worqrs.

Manual Employee Creation vs Invitations

Understanding the difference between adding and inviting employees.

Clocking In and Out

How employees record their work time.

Creating Schedules

How admins build schedules.

What is Worqrs?

A plain-language overview of Worqrs and what it helps teams manage.

Add departments

How to create departments used for employee records and reporting.

When Reviews Can Be Created

How timing and eligibility affect review creation.

Add an employee manually

How admins create a single employee record.

Update your profile

How employees manage their own profile information.

Unread vs Read Notifications

How notification status works.

Create a PTO policy

How admins create PTO policies for employees.

Who Can Manage Billing

Understanding billing permissions.

Clock in and clock out

How employees record work time.

Accessing Reports

Where reports live and who can access them.

Create schedules

How admins create reusable schedules.

Set up expense categories

How admins define categories for expense submissions.

Why a Page Loads Blank

Common causes of blank or white pages.

Use My Tasks

How managers and admins track assigned HR work.

Upload company documents

How admins store documents available to the company.

Managing Your User Profile

How users update their personal account information.

Create goals

How managers create employee goals.

Add compensation history

How admins record pay changes.

How Login Sessions Are Secured

How Worqrs protects active user sessions.

Run standard reports

How managers and admins use the Reports page.

Use the notifications center

How to review alerts and updates.

Create and edit roles

How admins manage access roles.

How Worqrs Evaluates Permissions

How access is determined at runtime.

View billing history

How admins review billing records.

Use the Worqrs mobile app

What employees can do from mobile.

Why a page or button is missing

Common reasons access or actions are unavailable.

What data does Worqrs intentionally NOT store?

Understanding the data Worqrs avoids by design.

What is Worqrs?

A plain-language overview of Worqrs and what it helps teams manage.

Add departments

How to create departments used for employee records and reporting.

Add an employee manually

How admins create a single employee record.

Update your profile

How employees manage their own profile information.

Create a PTO policy

How admins create PTO policies for employees.

Clock in and clock out

How employees record work time.

Create schedules

How admins create reusable schedules.

Set up expense categories

How admins define categories for expense submissions.

Use My Tasks

How managers and admins track assigned HR work.

Upload company documents

How admins store documents available to the company.

Create goals

How managers create employee goals.

Add compensation history

How admins record pay changes.

Run standard reports

How managers and admins use the Reports page.

Use the notifications center

How to review alerts and updates.

Create and edit roles

How admins manage access roles.

View billing history

How admins review billing records.

Use the Worqrs mobile app

What employees can do from mobile.

Why a page or button is missing

Common reasons access or actions are unavailable.

Why data is not saving

What to check when a form will not save.

Resending or Canceling Employee Invites

How to manage pending employee invitations.

Viewing Team Time Entries

How managers review employee time.

Completing and Updating Tasks

How task status updates work.

Acknowledging Documents

How employees sign and acknowledge documents.

Viewing Past Reviews

How employees and managers access completed reviews.

What Happens When Billing Is Inactive

How access is affected by payment status.

Assigning and Changing User Roles

How admins manage roles for users.

Employee Profiles Explained

What information is stored on an employee profile.

Editing Your Own Time Entries

When and how employees can correct time.

Creating and Assigning Shifts

How shifts are added to schedules.

Set up Worqrs for the first time

The recommended order for configuring a new Worqrs workspace.

Add locations

How to create locations for employees, schedules, and reporting.

Editing an In-Progress Review

What can be changed before a review is completed.

Import employees from CSV

How to add employees in bulk with the import flow.

Change your password

How to update your Worqrs password.

Marking Notifications as Read

How to clear notifications.

Assign PTO policies to employees

How to make employees eligible for PTO requests and balances.

Updating Payment Information

How to change your payment method.

Enter weekly time

How employees review or enter time for a week.

Generating a Report

How to create a report file.

Build a team schedule

How managers plan shifts for their team.

Submit an expense

How employees submit expenses and receipts.

Why Changes Appear but Do Not Persist

Why saved changes may revert.

Create a workflow

How admins build reusable workflows.

Upload employee documents

How admins attach files to an employee record.

Changing Your Password

How to update your login credentials.

Edit or close goals

How to update goal progress.

Edit compensation entries

How to correct compensation history.

Why Worqrs Logs You Out Automatically

Understanding session timeouts.

Export employee directory data

How to download employee directory information.

Mark notifications as read

How to clear notification indicators.

Invite employees by email

How admins send account invitations.

Why Changes Take Effect Immediately

Understanding real-time system behavior.

Manage seats

How admins add or manage seats.

Request PTO from mobile

How employees submit time off from the mobile app.

Why data is not saving

What to check when a form will not save.

Why isn’t Worqrs a payroll system?

How separating payroll reduces security risk.

Set up Worqrs for the first time

The recommended order for configuring a new Worqrs workspace.

Add locations

How to create locations for employees, schedules, and reporting.

Import employees from CSV

How to add employees in bulk with the import flow.

Change your password

How to update your Worqrs password.

Assign PTO policies to employees

How to make employees eligible for PTO requests and balances.

Enter weekly time

How employees review or enter time for a week.

Build a team schedule

How managers plan shifts for their team.

Submit an expense

How employees submit expenses and receipts.

Create a workflow

How admins build reusable workflows.

Upload employee documents

How admins attach files to an employee record.

Edit or close goals

How to update goal progress.

Edit compensation entries

How to correct compensation history.

Export employee directory data

How to download employee directory information.

Mark notifications as read

How to clear notification indicators.

Invite employees by email

How admins send account invitations.

Manage seats

How admins add or manage seats.

Request PTO from mobile

How employees submit time off from the mobile app.

Why you cannot approve a request

Common approval blockers for managers and admins.

Roles and permissions overview

How roles determine what users can see and do.

Active vs inactive employees

Understanding employee status in Worqrs.

Assigning Managers to Employees

How reporting relationships affect visibility and approvals.

Why Time Entries Are Missing

Common reasons time does not appear.

Why Managers Only See Their Direct Reports

Understanding reporting-based visibility.

Assigning Departments, Locations, and Positions

Why these assignments matter.

Reviewing Team Time Entries

How managers view and manage team time.

Editing or Deleting Shifts

How to update schedules safely.

Understand the main navigation

How the Worqrs menu is organized by role and responsibility.

Assigning Documents to Employees

How document visibility and access are controlled.

Add positions

How to define positions used across employee records.

Completing and Submitting a Review

What happens when a review is finalized.

Edit employee details

How to update an employee record after it has been created.

Use the employee dashboard

What employees can do from the dashboard.

Admin-Sent vs System Notifications

Understanding different notification sources.

Request time off

How employees submit PTO requests.

How Employee Count Affects Billing

How active employees impact subscription charges.

Review team time

How managers monitor team time entries.

Using Filters in Reports

How filters affect report output.

View your schedule

How employees see upcoming shifts.

Approve or deny expenses

How managers review expenses.

Session Expired While Working

What happens when a session times out.

Start a workflow

How to launch a workflow instance.

View your documents

How employees access documents available to them.

Updating Email Address

How email changes affect login and notifications.

Create a performance review

How managers start a review.

Report on compensation

How admins export compensation data.

Accessing Worqrs from Shared or Public Devices

Best practices for secure access.

Configure JSON data exports

How admins enable API-based exports.

Understand notification routing

Why different users receive different alerts.

Remove access when someone leaves

How admins secure accounts during offboarding.

Why Worqrs Fails Quietly Instead of Showing Errors

Design decisions behind silent failures.

Start or update billing

How billing checkout and subscription management work.

Clock in from mobile

How mobile clock actions work.

Why you cannot approve a request

Common approval blockers for managers and admins.

Where is Worqrs hosted?

How Worqrs infrastructure is secured.

Understand the main navigation

How the Worqrs menu is organized by role and responsibility.

Add positions

How to define positions used across employee records.

Edit employee details

How to update an employee record after it has been created.

Use the employee dashboard

What employees can do from the dashboard.

Request time off

How employees submit PTO requests.

Review team time

How managers monitor team time entries.

View your schedule

How employees see upcoming shifts.

Approve or deny expenses

How managers review expenses.

Start a workflow

How to launch a workflow instance.

View your documents

How employees access documents available to them.

Create a performance review

How managers start a review.

Report on compensation

How admins export compensation data.

Configure JSON data exports

How admins enable API-based exports.

Understand notification routing

Why different users receive different alerts.

Remove access when someone leaves

How admins secure accounts during offboarding.

Start or update billing

How billing checkout and subscription management work.

Clock in from mobile

How mobile clock actions work.

Why a team member is missing

What to check when an employee does not appear in manager views.

Why Actions Disappear or Become Read-Only

Why editing or approval actions may be unavailable.

Changing an Employee’s Manager

How reporting changes affect access and approvals.

Admin Visibility of Time Entries

How admins access time data.

Viewing Your Schedule

How employees see upcoming shifts.

Know what your role can do

A quick guide to Admin, Manager, and Employee access.

Requesting Document Acknowledgements

How to require employee acknowledgement.

Set up pay types

How pay types help organize hourly, salary, and other pay classifications.

Why a Review Is Read-Only

Common reasons reviews cannot be edited.

Deactivate an employee

How to remove access while preserving history.

Use the org chart

How to understand reporting relationships in Worqrs.

Why I Did Not Receive a Notification

Common notification delivery issues.

Approve or deny PTO requests

How managers and admins handle time off approvals.

Viewing Invoices and Receipts

Where to find billing history.

Approve weekly timesheets

How managers and admins approve weekly timesheets.

Understanding Report Data Accuracy

Why reports may differ from on-screen views.

Export a schedule calendar

How to use schedule exports.

Reimburse approved expenses

How admins mark expenses as reimbursed.

Unexpected Redirects to Login

Why you may be logged out unexpectedly.

Edit or deactivate a workflow

How to maintain workflows after they are created.

Restore or delete documents

How admins manage document cleanup.

Notification Preferences

How users control notification delivery.

View review history

How to use past reviews for context.

How Password Security Works

How Worqrs handles passwords.

Choose export modules

What each export module means.

How Worqrs protects data

The core safeguards used to protect company and employee data.

How Tenant Isolation Is Enforced

Why cross-company access is impossible.

Why a team member is missing

What to check when an employee does not appear in manager views.

How tenant isolation works in Worqrs

Why data can never cross companies.

Know what your role can do

A quick guide to Admin, Manager, and Employee access.

Set up pay types

How pay types help organize hourly, salary, and other pay classifications.

Deactivate an employee

How to remove access while preserving history.

Use the org chart

How to understand reporting relationships in Worqrs.

Approve or deny PTO requests

How managers and admins handle time off approvals.

Approve weekly timesheets

How managers and admins approve weekly timesheets.

Export a schedule calendar

How to use schedule exports.

Reimburse approved expenses

How admins mark expenses as reimbursed.

Edit or deactivate a workflow

How to maintain workflows after they are created.

Restore or delete documents

How admins manage document cleanup.

View review history

How to use past reviews for context.

Choose export modules

What each export module means.

How Worqrs protects data

The core safeguards used to protect company and employee data.

Why PTO requests are disabled

Common reasons employees cannot submit PTO.

Admin vs Manager Access Differences

Key differences between admin and manager permissions.

Deactivating an Employee

What happens when an employee is deactivated.

Why Time Entries Do Not Appear

Common reasons time data is missing.

Viewing Team Schedules

How managers view schedules for their teams.

Re-Requesting or Resetting Acknowledgements

How to handle updated or revised documents.

Configure company branding and workspace settings

How admins manage workspace-level settings.

Admin Access to Performance Reviews

How admins view and manage reviews.

View your team

How managers see employees assigned to them.

Notification Timing and Delays

Why notifications may not appear immediately.

Run PTO accruals

How admins process PTO accruals.

Failed Payments and Retries

What happens when a payment fails.

Export File Formats

What file types are available.

Why Data Looks Different Between Users

Understanding role-based data differences.

Complete workflow tasks and approvals

How assigned users move workflows forward.

Accept agreements

How employees acknowledge agreements or policies.

Switching Between Companies or Workspaces

How multi-company access works.

Create a PIP or disciplinary record

How managers document performance improvement or corrective actions.

Why You May Be Asked to Re-Authenticate

When and why additional login is required.

Rotate an export API key

How to replace a JSON export key.

Understand session timeouts

Why Worqrs may log you out automatically.

Why Some Actions Are Intentionally Irreversible

Why Worqrs avoids undo functionality.

Why PTO requests are disabled

Common reasons employees cannot submit PTO.

How role-based access control protects data

Why users only see what they should.

Configure company branding and workspace settings

How admins manage workspace-level settings.

View your team

How managers see employees assigned to them.

Run PTO accruals

How admins process PTO accruals.

Complete workflow tasks and approvals

How assigned users move workflows forward.

Accept agreements

How employees acknowledge agreements or policies.

Create a PIP or disciplinary record

How managers document performance improvement or corrective actions.

Rotate an export API key

How to replace a JSON export key.

Understand session timeouts

Why Worqrs may log you out automatically.

When to contact support

How to decide whether an issue needs help beyond your admin.

What Happens When You Have Multiple Roles

How Worqrs resolves access when users hold more than one role.

Reactivating an Employee

How to restore access for a former employee.

Exempt vs Non-Exempt Time Tracking

How Worqrs handles different employee types.

Why a Schedule or Shift Is Missing

Common scheduling visibility issues.

Viewing Acknowledgement Status

How to see who has signed documents.

Use workforce planning

How workforce planning helps track staffing needs and structure.

Why I Cannot See a Review

Common review visibility issues.

Use the employee directory

How the directory helps users find coworkers.

Sending Manual Notifications

How admins send messages to users.

Adjust PTO balances

How admins make manual balance corrections.

Canceling a Subscription

How subscription cancellation works.

Why a Report Is Empty

Common reasons reports return no data.

Employee Appears Active but Cannot Act

Why an active employee may be blocked.

Deactivating Your Own Account

How users remove their own access.

Removing Access When Someone Leaves

How admins secure accounts after offboarding.

How Historical Data Is Preserved

What happens to old records.

When to contact support

How to decide whether an issue needs help beyond your admin.

How authentication works in Worqrs

Understanding login and identity handling.

Use workforce planning

How workforce planning helps track staffing needs and structure.

Use the employee directory

How the directory helps users find coworkers.

Adjust PTO balances

How admins make manual balance corrections.

Why an Employee Cannot Log In

Common login and access issues.

Locked or Read-Only Time Entries

Why time entries cannot be edited.

Schedule Changes and Notifications

How users are informed of schedule updates.

Replacing or Updating Documents

What happens when documents are updated.

Deleting or Archiving Reviews

How review records are handled.

Notification Visibility by Role

Why different users see different notifications.

Use PTO carryover

How carryover moves eligible balances between periods.

What Happens to Data After Cancellation

How data is handled if a subscription ends.

Scheduled or Automated Exports

How recurring exports work.

Why an Import Completed but Data Is Missing

Understanding partial or filtered imports.

Profile Changes and Permissions

Why some profile fields cannot be edited.

Protecting Sensitive Employee Information

User responsibilities for data protection.

Why Worqrs Avoids Automation Without Visibility

Design philosophy behind approvals and workflows.

Is multi-factor authentication available?

Current status of MFA support.

Use PTO carryover

How carryover moves eligible balances between periods.

What Managers Can Edit on Employee Profiles

Understanding manager edit permissions.

Exporting Time & Attendance Data

How to export time records.

Deleting Documents

How document removal affects history.

Export PTO calendars and activity

How to share or report on PTO data.

Security and Access for Exported Data

How exported data should be handled.

Why Numbers Do Not Match Between Screens

Why totals differ across views.

Recognizing Suspicious Account Activity

What to do if something seems wrong.

How Worqrs Scales Without Becoming Complex

Why the system remains predictable as teams grow.

How Worqrs protects documents and records

Security controls for sensitive files.

Export PTO calendars and activity

How to share or report on PTO data.

Why I Cannot See a Document

Common document visibility issues.

When Something Looks Wrong but No Error Appears

How Worqrs handles validation failures.

What Worqrs Does Not Do (By Design)

Understanding intentional limitations.

How auditability is preserved in Worqrs

Why actions are logged and retained.

What to Do Before Contacting Support

How to self-diagnose issues quickly.

Best Practices for Initial Setup

How to avoid common configuration problems.

Does Worqrs claim SOC 2, HIPAA, or other certifications?

Understanding what Worqrs does and does not claim.

Best Practices for Employee Onboarding

How to onboard employees cleanly.

Best Practices for Role Assignments

How to assign roles responsibly.

Best Practices for Managing Teams

How managers should use Worqrs day to day.

Best Practices for Data Accuracy

Keeping records reliable.

Best Practices for Security and Access

Reducing access risk.

Best Practices for Ongoing Administration

How to keep Worqrs healthy over time.

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